CAGD Explains Delay in Processing Salaries of Promoted Teacher
The Controller and Accountant-General’s Department (CAGD) has clarified that the processing of salary adjustments for promoted teachers depends on the submission of the required documents by the Ghana Education Service (GES).
The clarification follows concerns raised by the Ghana National Association of Teachers (GNAT), National Association of Graduate Teachers (NAGRAT) and Pre-Tertiary Teachers’ Association of Ghana (PRETAG) over delays in placing promoted teachers on their appropriate salary scales.
CAGD explained that the government payroll system operates through two platforms: the Human Resource Management Information System (HRMIS), which is managed by employers such as GES, and the Integrated Personnel and Payroll Database 2 (IPPD2), which is administered by CAGD.
Under the established process, GES is responsible for initiating the promotion of teachers through the HRMIS before forwarding the required documents to CAGD for validation and payroll processing.
The documents required include a duly completed and authorised promotion or change-of-grade input form, as well as a copy of the employee’s promotion or upgrading letter.
According to CAGD, the documents serve as important checks against fictitious promotions, unauthorised salary increases and irregular payments.
The Department said an agreement reached at a meeting on August 31, 2026, involving the Ministry of Education, teacher unions, GES and CAGD required GES to submit a master list of promoted employees, their promotion letters and completed input forms.
The meeting, which was chaired by the Minister of Education, also agreed that cases that had been properly validated would be processed with promotion arrears backdated to January 1, 2026.
CAGD disclosed that as of September 22, 2026, GES had submitted 6,079 completed input forms and the corresponding promotion letters out of an expected 58,620 cases.
The Department said all the 6,079 cases received had been processed and paid, including the applicable arrears, in the September 2026 salaries.
It therefore maintained that every valid case submitted by GES had been processed, explaining that the outstanding payments involved cases for which the required documentation had not yet been submitted by the employer.
CAGD stressed that it could not validate or process salary adjustments arising from promotions without the necessary documentation from GES.
It said transactions without the required documents would remain on hold until the information was submitted and successfully validated.
The Department further said it remained willing to engage the Ministry of Education, GES, teacher unions and other relevant stakeholders to address genuine concerns relating to the payroll.
It urged all stakeholders to work together and avoid statements that could cause unnecessary public anxiety or create an inaccurate impression of CAGD’s role in the administration of government payroll.
CAGD reaffirmed its commitment to ensuring that all legitimate payments owed to teachers are processed once the required documents have been submitted by GES and successfully validated.
